The aim of each business is to generate value. We are fully aware that our employees are an essential factor in ensuring the realisation of this objective. Without the commitment and willingness of every employee to achieve set targets, it is not possible to guarantee a sustained successful performance of the PHOENIX group. The PHOENIX group Leadership Guidelines should be deemed as guiding principles – contributing to value generation – for the cooperation and interaction between superiors, and their employees.
COOPERATION MARKED BY A SPIRIT OF PARTNERSHIP
Managers and employees of the PHOENIX group share the common corporate goal of value generation and are driven by the underlying principle of cooperation marked by a spirit of partnership. Collaboration based on mutual respect, integrity, mutual trust and fairness are the characteristic features of this type of cooperation. Managers shall act as a role model to all employees.
MOTIVATION AND COMMITMENT
The motivation and commitment of our employees is essential for performance excellence and the continuous improvement of our services. The central task of each manager is to create an appropriate setting in order to enable all employees to develop their skills and abilities.
The shared provision of appropriate information in a timely fashion forms the basis for successful leadership and cooperation.
PROMOTION AND DEVELOPMENT
Identifying and systematically promoting the skills and capabilities of employees are essential requirements for the future development of the PHOENIX group.
APPRAISAL AND FEEDBACK
The PHOENIX group managers continuously discuss the performance of their employees with them. They acknowledge good performance and assist in correcting any shortfall in performance.
It is our joint objective to implement long-term, result-oriented growth of the PHOENIX group.