Healthcare Logistics
As a specialist in healthcare logistics services, PHOENIX Pharma provides a wide range of logistics services, fully meeting the requirements of our clients in the field of pre-distribution and wholesale on the Bulgarian pharmaceutical market.
Pre-distribution is part of the logistics process, including all levels of the chain – from production – pre-distribution – distribution – client (pharmacies and hospitals) – to the patient. Based on this process PHOENIX Pharma as an integrated service provider, offering individual logistics solutions customized depending on the client’s needs, as well as bundled services facilitating their business. Some of our partners are trade representative agencies with pharmaceutical and cosmetic products, medical devices, consumables and manufacturers of dietary supplements.
The process enables us to advise our clients and choose together the most appropriate solution for various logistical situations. Our customers trust us to manage their stocks in our warehouses, but also for the quality distribution of their goods.
The pharmaceutical logistics center of PHOENIX Pharma in Sofia is licensed by BDA, the Regional Health Center and the Food Agency and meets all national and European requirements for Good Distribution Practice in the wholesale of medicines, which is a guarantee of quality and professional service.
We are certified under standard ISO 9001: 2015. Upon determining the key elements of pre-distribution, we distinguish basic services and value-added services provided to the manufacturers.
The manufacturer owns the product and we are a service provider. The main services include reception, warehousing, forwarding and reverse logistics.
- INCOMING PRODUCT CONTROL
- PRIORITY TO PREORDERED GOODS
- PROCESSING OF THERMOLOGGER DATA
- STORAGE OF PRODUCTS UNDER TEMPERATURES OF 15-25 ° C AND 2-8 °C AND PRODUCTS REQUIRING SPECIAL STORAGE TEMPERATURE, ACCORDING TO THE GDP AND THE MANUFACTURER’S INSTRUCTIONS
- INVENTORY – DAILY, MONTHLY AND ANNUAL
- BATCH AND EXPIRY CONTROL
- ACCEPTANCE OF ORDERS
- INDIVIDUALLY WRAPPED PARCELS FOR DELIVERY WITH THE APPROPRIATE TEMPERATURE REGIME
- PROCESSING OF THERMOLOGGER DATA
- TRANSPORTATION WITH OUR OWN NETWORK AND 100% NATIONAL COVERAGE
- DESTRUCTION
The supply and warehouse management system allows us to control every link of the supply and distribution chain and provide periodic accurate forecasts to our suppliers. Special care is taken in areas such as traceability of individual batches of medicines.
Our sales team maintains constant contacts with customers on various markets in order to ensure the required availability and timely information.
In addition to these services we offer value-added services – distribution of samples, donations and promotional materials.
- STORAGE AND LOGISTICS OF DRUG SAMPLES
- DELIVERY TO MEDICAL REPRESENTATIVES
- DELIVERY OF DONATIONS TO HOSPITAL PHARMACIES
- REVERSE LOGISTICS FOR SAMPLES
- DISTRIBUTION OF PROMOTIONAL MATERIALS TO MEDICAL REPRESENTATIVES OR TO ANY POINT OF DELIVERY DESIGNATED BY THE CLIENT
PHOENIX Pharma is the logistics partner of various companies and delivers value-added storage and logistics services for clinical trial projects.
- STORAGE AND LOGISTICS TO HOSPITAL PHARMACIES FOR CLINICAL TRIAL PROJECTS
- PROCESSING OF THERMOLOGGER DATA
- STORAGE OF PRODUCTS AT 15-25 °C AND 2-8 ° C AND PRODUCTS THAT REQUIRE SPECIAL STORAGE TEMPERATURE, IN COMPLIANCE WITH THE GDP AND THE REQUIREMENTS OF EACH CUSTOMER
- INDIVIDUALLY WRAPPED PARCELS FOR DELIVERY WITH THE APPROPRIATE TEMPERATURE REGIME
- TRANSPORTATION USING OUR OWN NETWORK AND 100% NATIONAL COVERAGE
- REVERSE LOGISTICS AND STORAGE FOR CLINICAL TRIAL PROJECTS
- DESTRUCTION OF CLINICAL TRIAL PROJECTS
- DELIVERY OF COMPARATORS AND REFERENCE THERAPY FOR CLINICAL TRIAL POJECTS
- RECORD KEEPING