REPORTING SIDE EFFECTS
For medical professionals
The reporting of suspected adverse reactions after a medicinal product has been authorised for use is important to continue monitoring the benefit/risk ratio of the product. According to the requirements of the Human Medicinal Products Act (HMPPA), healthcare professionals are obliged to immediately report any suspected serious adverse drug reaction to the marketing authorisation holder or the IMA and to provide additional information from the follow-up of the case upon request.
For patients
If you experience any adverse drug reactions, tell your doctor or pharmacist. This includes any possible side effects not described in the product leaflet. You can also report side effects directly through the Medicines Executive.
Further information on the process for reporting adverse drug reactions can be found on the Medicines Executive website .
If you experience an adverse reaction after using a medicinal product for which PHOENIX Pharma is the representative for Bulgaria, you can contact us at:
Phone: 0889 91 52 55
Е-mail: safety@phoenixpharma.bg
If you wish, you can fill in the Adverse Reaction Report Form and send it to us at the e-mail address provided.
You can also send us information on adverse reactions following the use of a cosmetic product for which PHOENIX Pharma is the exclusive representative for Bulgaria to the contact details provided.









