The PHOENIX group has appointed Data Protection Officers in all of its 29 countries. They are responsible for monitoring compliance with all applicable data protection regulations.
PHOENIX has developed dedicated data protection training modules for its employees in order to raise awareness on this important matter and to ensure that all employees are aware of their responsibilities.
Frequently Asked Questions related to reporting personal data security incidents:
PHOENIX is obliged to notify the Data Protection Commission within 72 hours of becoming aware of the incident; therefore, all incidents must be reported immediately through the online reporting platform.
All personal data incidents must be reported to the Data Protection Team through the online reporting platform.
Personal data security incidents are any events that have resulted, or could potentially result, in the accidental or intentional loss of personal data (electronic or paper-based), the destruction of data, or unauthorized access to data (for example, the loss or theft of a laptop or smartphone).
The Data Protection Team will review the incident report and contact you for additional information or, if necessary, assist you with actions related to the incident.
REPORTING SYSTEM
The PHOENIX group has established a web-based reporting system designed to enable employees, business partners, customers, and third parties to easily report incidents or concerns related to data misuse or data theft.
You can access this reporting tool at any time via:
https://phoenixgroup.integrityplatform.org/index.php
National number: 070044444 *at the price of a city call
CONTACT
Sofia 1700
199A Okolovrasten pat str.
phone: 02 9658 100
office@phoenixpharma.bg www.phoenixpharma.bg
199A Okolovrasten pat str.
phone: 02 9658 100
office@phoenixpharma.bg www.phoenixpharma.bg
PHOENIX Pharma EOOD - Copyright 2025